Act-ir2012ul Driver !!link!! Page
Try a different USB cable. The ACT-IR2012UL requires a high-quality, fully wired USB cable (not just a charging cable). Also, test a different USB port (preferably USB 2.0, not 3.0).
Native drivers often support these systems through Plug-and-Play, though manual installation is sometimes needed for customized OS versions. act-ir2012ul driver