Do not use random "driver download" websites—they often contain malware. Here are the safe sources:

CEM Instruments does not host consumer downloads directly on their main site. Instead, the software is typically included on a mini CD in the product box or available via regional distributors.

While the device often comes with a physical CD, many modern laptops lack a disc drive. You can download the latest official version from manufacturer portals:

Unplug the device, wait 10 seconds, and plug it back in to reset the communication routine.