He was investigating a discrepancy in the shipping yard. A pallet of high-grade electronics had vanished between 2:00 AM and 2:15 AM the previous night. The logistics manager was screaming for answers, and Elias was trying to sync the footage from twelve different cameras to pinpoint exactly when the truck had passed the gate.
In simple terms, Hikvision devices have a hardware and firmware limit on how many video channels can simultaneously stream (as opposed to live view). This error indicates that your session has been blocked because the device has already allocated all available playback streams to other users or processes. He was investigating a discrepancy in the shipping yard
As of late 2024, rumors in the installer forums suggest that with the shift to and more powerful ARM Cortex-A76 chips (found in the new AcuSense 2.0 series), software decoding is replacing hardware decoding. This means future NVRs may allow playback of all channels simultaneously. In simple terms, Hikvision devices have a hardware
If you are using sub-streams for playback (to save bandwidth), the limit might double, but the hard cap usually applies to mainstream playback. This means future NVRs may allow playback of
: Avoid viewing live feeds or playback on multiple platforms (e.g., and Hik-Connect) at the same time. Check Shared Accounts
Workarounds and mitigations