Make an Enquiry
TOLL-FREE NUMBER:
1800-212-1827
For further assistance, you can visit the HP Support page for Samsung ML-2165 (HP now handles Samsung printer support). Samsung ML-2165 Laser Printer series - HP Support
| Symptom | Likely Cause | Reset Type Required | |---------|--------------|----------------------| | "Replace Toner" persists after new cartridge | Chip counter locked | Toner chip / soft reset | | Printer powers on but does not respond to jobs | Firmware or memory glitch | Hard reset (power cycle + button) | | Error LED blinking in unlisted pattern | Logic board state confusion | NVRAM reset | | Password forgotten (if set via Smart Panel) | Security lockout | Factory reset (Service mode) |
Note: This typically requires specialized software (Service Mode) and is usually not necessary for home users.
Continuing to hold for about until the LED stays solid green will print the Supplies Information report.
For further assistance, you can visit the HP Support page for Samsung ML-2165 (HP now handles Samsung printer support). Samsung ML-2165 Laser Printer series - HP Support
| Symptom | Likely Cause | Reset Type Required | |---------|--------------|----------------------| | "Replace Toner" persists after new cartridge | Chip counter locked | Toner chip / soft reset | | Printer powers on but does not respond to jobs | Firmware or memory glitch | Hard reset (power cycle + button) | | Error LED blinking in unlisted pattern | Logic board state confusion | NVRAM reset | | Password forgotten (if set via Smart Panel) | Security lockout | Factory reset (Service mode) |
Note: This typically requires specialized software (Service Mode) and is usually not necessary for home users.
Continuing to hold for about until the LED stays solid green will print the Supplies Information report.