Your organization uses a private PKI (self-signed or internal CA). The desktop app does not trust the root certificate. Solution: Your IT team must deploy the organization’s root CA certificate to the Local Machine Trusted Root Store (Windows) or System Keychain (macOS) before installing the app.
Disclaimer: Feature availability in Kiteworks Desktop App 3.0 depends on your organization’s specific licensing tier (Standard, Advanced, or Government). Consult your Kiteworks Customer Success Manager for details. kiteworks desktop app 3.0 download
: The current major version of Kiteworks is 8.x . Version 3.0 is significantly older and may be a legacy version maintained by specific IT departments for older system compatibility. Your organization uses a private PKI (self-signed or
Even with a clean , issues can arise. Here are the top three fixes. Disclaimer: Feature availability in Kiteworks Desktop App 3
: Select Apps and Plugins on the right side of the screen.
Most users will acquire the 3.0 client directly from their company’s Kiteworks web portal.