(often showing as "Null" or "0000000000000" due to a failed software flash or system crash), restoring your device to its original, legitimate factory-assigned IMEI is a legal and common procedure.
A: Possibly. Check if the IMEI is blocked by your carrier (blacklisted). Otherwise, it’s a baseband or antenna issue.
If software methods fail, the or security chip may be corrupted. This requires:
Sometimes a software glitch causes the IMEI to be unreadable. A factory reset can occasionally restore it. Settings > System > Advanced > Reset options Erase all data (factory reset) This will delete all personal files; back up your data first [4, 21]. Method B: Reflashing Stock Firmware
Sometimes a soft error can be resolved with a factory reset. This can be done via or through Recovery Mode by holding Power + Volume Up. Warranty Status: Check your official status on the Motorola Support India