Service Desk Licence Exclusive ~upd~

: Licenses can be "consumed" differently depending on whether assets are managed through the Service Desk or integrated tools like Endpoint Central. Free Edition licensing - PitStop ManageEngine

3. When to Opt for "Service Desk License Exclusive" Features service desk licence exclusive

A “Service Desk License — Exclusive” typically restricts access so only assigned users (often named/seat licenses) can log, view, or interact with tickets for a particular service desk or project. It enforces per-desk access isolation rather than broad/shared or anonymous access. : Licenses can be "consumed" differently depending on

Most of the staff work in shifts. To save costs, the company uses Concurrent Licenses . They have 10 licenses for 30 people. This works because, at any given moment, only one shift (10 people) is logged in. If an 11th person tries to log in, they are blocked until someone else logs out—like a "one-in, one-out" policy at a club. They have 10 licenses for 30 people